The Z Connect Partner portal

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Partner portal

Sign in with your manager account. Till accounts use the scanner instead.

Scanning cards? Open the scanner.

This is a till account

Till accounts scan member cards and see a verdict. The portal shows branches, staff and scan numbers, and that needs a manager account — so this account is refused here on purpose. Nothing is wrong with your sign-in.

Open the scanner

Need a manager account, or think this one should be a manager? The Z Connect sets that — a manager cannot promote anyone, including themselves.

Scan limit

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How often one member can be served here, counted over the last minute, hour, day or week across all of their cards. Over it, your till refuses the scan and shows the time the member can be served again. Overrides still work, and count.

Branches

Branches that are on share one count: a member served at any of them has used their allowance at all of them. A branch that is off keeps its own count.

    A manager for all branches sets the limit and these switches. Your account is for one branch, so this is shown read-only.

    Discounts per branch

    The most discount scans a branch gives in a day or a month, all members together. While a branch is at its limit, its tills refuse discount scans. A scan still waiting for a member’s answer takes a place until it is approved, so a place can come free if that member says no or does not answer. The limit starts again at 00:00 Beirut time, the next day or on the 1st. Overrides still work, and count. Branches with no limit have no cap.

      A manager for all branches sets these. Your account is for one branch, so this is shown read-only.

      How members claim here

      Card scan: your till scans the member's Z Card, as today. Counter screen: your till device stands on the counter and shows a code that changes every 30 seconds. The member scans it with the Z Connect app, the screen shows a claim number, you check the member's phone shows the same number, and tap Served. The card scan still works at a counter-screen branch. There is no printed code: a printed code can be photographed and used by anyone, and you would have nothing to check it against.

        After switching a branch to the counter screen, reload the till page there to start it.

        Scans

        Members verified
        —
        People who were served, counted once each.
        Waiting on the member
        —
        Scanned, and awaiting the member's confirmation on their phone at the time it was counted.
        Served without a valid scan
        —
        Overrides recorded by your staff.
        Refused
        —
        Expired or unknown cards, prompts that closed without an approval, and members over your scan limit.

        An override is your own staff recording that they served someone anyway — the card did not check out and they went ahead. A few a week is usually a flat phone or a camera that will not focus. A lot of them, at one branch, is worth asking about.

        A scan waiting on the member had not been confirmed at the moment it was counted. Nobody was turned away and nothing was refused. Entrance scans always ask the member, so a door produces more of these than a till does — and some stay here simply because the till moved on before the member answered. If most of your scans sit here, tell The Z Connect rather than assuming members are ignoring it.

        These are counts of people and of scans, never money. Your till applies the discount and we never see a bill, so there is no amount here to report.

        Branches

        Branch Members Scans served Waiting Overrides Refused

        Members counts people; every other column counts scans. One member showing their card on five visits is one member and five scans — and a member who was issued a replacement card mid-month is still one member.

        Scan log

        When Member Branch For Outcome Till account

        A member is named only on a scan where they were served: their name and member number, for 90 days. Refused scans, scans still waiting on the member and overrides are not named, except an override of a limit refusal. If you need a scan looked into, tell The Z Connect the time and the branch.

        Insights

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        Visits
        0
        Scans where a member was served.
        Members
        0
        Different people, counted once each.
        Came back
        0
        Members with more than one visit.
        One visit
        0
        Members seen once in this range.

        Busiest hours

          Days of the week

            Universities

              The university a member picked from our list. One with fewer than three members here is counted under Other universities.

              Download your scans

              One row per scan in the range above, with Beirut times, the branch, the till and how it ended. A member served has a reference that stays the same across their visits, so you can count regulars, and their university. A university fewer than 3 members in the file share is written Other university. Names and member numbers appear only for members who allow it in their Z Connect settings.

              This file is for your own analysis of Z Connect discounts at your business. Keep it private, do not share or sell it, do not use it to contact members, and delete it when you no longer need it. Every download is recorded.

              Staff

              Your till accounts. Suspending one stops that till working immediately.

              This password is shown once and cannot be shown again. Give it to the person who will use this till. If it is lost, The Z Connect issues a new one — nobody can look this up later, including us.

              Your listing

              The Z Connect edits this. Ask them if any of it is wrong — a manager runs tills, not the listing.